Handling of Personal Information
Basic Policy on the Protection of Personal Information
All employees of our hospital believe that it is our social responsibility to handle personal information accurately and securely and to protect the information of all patients. We pledge that we will adopt all necessary precautions to achieve this in response to the trust placed in us.
- We strive to manage and utilize personal information in an appropriate manner by stipulating specific precautions for the protection of personal information (compliance programs) and ensuring that all our employees observe these precautions.
- We will implement the necessary security measures to prevent any unauthorized access, loss, leakage, destruction, or tampering of personal information.
- We will provide periodic education and training on the importance of personal information.
- We will establish a management and auditing system for the protection of personal information and strive to ensure its proper implementation on an ongoing basis.
- With regard to the collection, use, and provision of personal information, we will disclose the purposes of collection and the scope of use, limit the scope of use of personal information, and handle all personal information in an appropriate manner.
- We respect the rights of individuals with regard to their personal information and will handle all requests from patients to disclose their information in an appropriate manner.
- We will comply with laws, regulations, and other standards governing personal information, and strive to constantly review and improve our efforts in this regard.
Kazuhiko Koike,Hospital Director,
Kanto Central Hospital of the Mutual Aid Association of Public School Teachers
Handling of Personal Information
Our hospital uses the personal information of patients for the following purposes in order to provide them with the appropriate medical services.
Kazuhiko Koike,Hospital Director,
Kanto Central Hospital of the Mutual Aid Association of Public School Teachers
Purposes of use of personal information at Kanto Central Hospital
Provision of medical services (medical treatment, etc.) to patients
Performing healthcare insurance claims
- Performing administrative work related to medical care, nursing care, publicly funded medical care, and the outsourcing of this work
- Submission of receipts to organizations conducting reviews and reimbursements of claims
- Responding to inquiries from insurers or organizations conducting reviews and reimbursements of claims
- Responding to inquiries from and submission of receipts to government agencies in relation to publicly funded medical care
- For other purposes involving the billing of medical expenses related to medical care, nursing care, and publicly funded medical care
Administration and management of the hospital
- Management of hospital wards, including the admission and discharge of patients
- Performing accounting and finance-related work
- Reporting of medical accidents, etc.
- Improvement of medical services for patients
- For other purposes related to the administration and management of the hospital
Provision of information to other parties, etc.
- Collaboration with other hospitals, clinics, birthing centers, pharmacies, home nursing stations, nursing care service providers, etc.
- Responding to inquiries from other healthcare institutions, etc.
- Seeking the opinions and recommendations of external doctors, etc., for the medical treatment of patients
- Outsourcing of laboratory testing and other operations
- Explaining a patient’s condition to their family members, etc.
- Consultation with or notification to healthcare-related professional organizations, insurance companies, etc., in relation to medical indemnity insurance, etc.
- Notification of results to external operators, etc., in cases where medical examinations, etc., have been outsourced by them to the hospital
- Provision of information to external auditing organizations
Other purposes
- Conducting case discussions and research within the hospital
- Facilitating student internships within the hospital
- Using basic data for the maintenance and improvement of medical services and operations
- To comply with the provisions of existing laws and regulations
Please inform your attending physician if you disagree with any of the above purposes of use.
Your consent or reservation may be withdrawn or amended at any time after the initial request was made.
We believe that it is necessary to call patients by their name in an outpatient clinic to ensure the safe and reliable provision of medical care.
We seek your understanding and cooperation in allowing us to continue using our current name-calling system until other methods that can ensure your safety are introduced.
Please feel free to approach Counter 10 on 1F of the Medical Affairs Division if you have any questions.
Security Policy for Information Systems
Our hospital has established the following security policy for our information systems in order to protect the information assets (related to electronic information systems) owned and managed by our hospital from threats such as accidents, disasters, and crimes.
- We will adopt the necessary physical and technical precautions to protect our information assets and strive to always be adequately prepared to prevent any unauthorized access, leakage, tampering, or loss of these assets.
- We will provide periodic education and training on information systems to raise awareness on both individual and organizational levels.
- In the event of a security issue, we will promptly investigate its cause and strive to minimize the damage caused.
- We strive to constantly review and improve our efforts in this regard.
